Setting our sights on achieving better outcomes is the key to success when implementing a new ERP. We can improve these outcomes by making the company and its stakeholders Smarter, Faster and Leaner. Smarter companies will make better decisions, eliminate uncertainty and establish good knowledge-based best practices to ensure topnotch execution. This will deliver more positive outcomes.
Smarter will also enable the business to be Faster so it can adapt to new business conditions, improve customer service and change course when it isn’t getting the desired results. Ultimately, both Smarter and Faster will make the company Leaner, allowing it to scale, manage costs and further eliminate errors due to reduced manual intervention.
At Illumiti, our purpose as a company is to make customers Smarter, Faster and Leaner. We invested and continue to invest in identifying and codifying industry best practices in our core industries so that customers can capitalize on the inherent automation, decision support and error proofing their most important processes. Since every customer and situation has unique attributes,
it is also important to go through a thorough analysis of which capabilities truly differentiate the organization and need to be front and center to ensure excellence and which are error prone or could result in material organizational risk – for these we need to increase the robustness of the system so it can withstand the inevitable bumps and bruises without extensive negative outcomes.
As technology and innovation continues to mature we expect more and more systems to extend capabilities into the “wise” tier (Level 5), become more self-aware, self-learn from positive and negative feedback and generally improve outcomes for the organization and its stakeholders.